Confidentiality and security

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.

You have a right to access the personal information we hold about you at any time. If you wish to do this, please put your request in writing (explaining that your interest is in the Sensical.net website) to the Sensical.net Support Team:

Support Team
Sensical.net
International House
24 Holborn Viaduct
LONDON
EC1A 2BN
UK

Email: support@sensical.net

Information we collect from visitors

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don’t have to give the same information several times during one task.
  • Recognising that you may already have given a username and password so you don’t need to do it for every web page requested measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them.

There are two types of cookie you may encounter when using www.sensical.net :

  1. First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
  2. Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

First party cookies

The Sensical.net website (www.sensical.net) uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Name Purpose Typical Content Expires
JSESSIONID Allow the Sensical.net website to identify a single user who accesses multiple pages of the Sensical.net website. Allows the user to maintain a shopping cart and remain logged in to the customer control panel. Unique identification code (does not contain any personal information). 24 hours

Third party cookies

We use a number of suppliers who may also set cookies on their websites. Sensical.net does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The “Help” function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies will impact on the functionality of our website – you will not be able purchase services or access the customer control panel.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Log files

Log files allow us to record visitors’ use of the site. The Sensical.net Support Team puts together log file information from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.

Linking to another site from the Sensical.net website

Our website contains links to third party sites. Sensical.net is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave the Sensical.net website and we encourage you to read the privacy statements on other websites you visit.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.