Domain Transfer Checklist & Process
Perform a Whois Lookup on the domain you want to transfer and review our checklist:
The domain is not within 60 days of initial registration or a previous registrar transfer.
Domain's that have not been registered for at least 60 days with the current registrar cannot be transferred. Check the domain's "creation" or "registration" date in the Whois Information. If it is not more than 60 days old, you cannot transfer the domain name. If you have transferred your domain within the last 60 days, you cannot transfer it again until another 60 days have passed. Domain transfers can be performed anytime outside this waiting period.
The domain is NOT LOCKED. Not applicable to .uk domains.
Domain's in "LOCKED" status will not transfer. Often registrars provide a feature in your domain account to protect or lock a domain against unauthorised transfers. Lock is often enabled by default. Look at the status field in your domain's Whois Information. If it does not say LOCK, TRANSFER PROHIBITED, REGISTRY-LOCK or REGISTRAR-LOCK you can transfer it. If your domain name is locked, you must disable the lock within your current registrar's domain management interface.
The domain name is in OK status.
To successfully transfer a domain, it must be in OK status. Check the status field in your domain's Whois Information. Verify the domain's status is listed as ACTIVE or OK (or "Registered until renewal data" in the case of .uk domains). If domain status is ON HOLD (e.g. non-payment or dispute) or REDEMPTION PERIOD you cannot transfer the domain. Expired domains not on hold or in redemption can be transferred, but the window between expiration and these statuses is extremely short (usually one day). The administrative contact for an expired domain must authorise a transfer before these statuses become effective. We recommend initiating your domain transfer at least 7 days before an expiration date.
The administrative contact email address is correct, up to date, and you can access messages sent to it. Not applicable to .uk domains.
The domain's administrative contact must authorise the transfer. Review the existing administrative contact's name and email address in the domain's Whois Information. If this address is inaccurate or inaccessible, update it with your existing registrar before submitting a domain transfer request. If a current registrar, domain reseller or hosting company is listed as your domain name's administrative contact, change it or ask them to change it to your email address, or request their confirmation that they will approve the transfer on your behalf.
Obtain an Auth Code. Not applicable to .uk domains.
Most international registries require an authorisation code (also sometimes called Auth Code, Authinfo, Auth or EPP Code) to approve domain transfers. Request this code from your current registrar before submitting a domain transfer.
Domain Transfer Process
For any domains which end in .uk (eg: co.uk, org.uk etc), you should ask your current ISP to change the IPS-Key (sometimes referred to as the IPS-TAG or just tag) from their own to ours, which is the word SENSICAL (exactly as written - all uppercase).
International Domains (.com, .net, .org etc)
Ensure you have completed the above checklist. Then contact us to request a transfer of the domain. Supply us with the domain name and Auth Code.
The administrative contact for the domain name will receive a confirmation email from our registrar, Tucows. The administrative contact must confirm the transfer by following the instructions in the email they receive.