This page contains documentation on how to setup and use Sensical.net's Hosted Exchange (HEX) product with Microsoft® Office Outlook® 2010. Please also see the general Sensical HEX documentation.
Note: These instructions are for Microsoft® Windows 7™, however they should also be applicable to other Microsoft® Windows® operating system versions.
Contents
| 1. | How to setup a Sensical HEX account with Microsoft® Office Outlook® 2010 |
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| 2. | How to send email using a different identity in Microsoft® Office Outlook® 2010 |
1. How to setup a Sensical HEX account with Microsoft® Office Outlook® 2010to top
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We will start creating a new email profile - to separate your new Sensical HEX account from any existing email configuration you might have. First go to the Windows® Control Panel by clicking on the Start button then selecting Control Panel. Then click on the User Accounts or User Accounts and Family Safety section. Then double-click on the Mail icon as shown below.
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The Control Panel Mail window will appear as per the picture below. Click on the Show Profiles... button.
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The Mail Profiles window will appear as per the picture below. Click on the Add... button.
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The New Profile window will appear as per the picture below. Type in any name for your new mail profile and click OK.
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The Add New Email Account window will appear as per the picture below. You should complete your name, full email address and password and then click Next >.
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The following window will appear and your PC will start searching for correct email account settings. The search process can take up to 5 minutes.
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During the search process you may be asked to allow this website to configure your server settings. As per the picture below you should tick the Don't ask me about this website again box and click the Allow button.
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In the final stage of the search process you may be asked to confirm your password as per the picture below. If this window appears, enter your Sensical.net password in the Password field, tick the Remember my credentials box and click OK.
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When the search process is complete you will see 3 green ticks as per the picture below. Click on the Finish button.
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You should now make your new profile the default. As per the picture below, click the Always use this profile option and select your new profile in the drop-down box at the bottom, then click OK. You can close the Control Panel application now if it is still open.
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You can now start Microsoft® Office Outlook® 2010. The first time you start you may be asked to confirm your password as per the picture below. If this window appears, enter your Sensical.net password in the Password field, tick the Remember my credentials box and click OK.
Microsoft® Office Outlook® 2010 is now fully setup to use your Sensical HEX account.
2. How to send email using a different identity in Microsoft® Office Outlook® 2010to top
By default, when you compose a new email in Microsoft® Office Outlook® 2010, the email will be sent from your primary email address. If you only have one email address or identity this is fine. However, if you want to send email using different identities, then you will need to select the email address of the identity you want to use each time. In this example, we show how to send email on behalf of a shared identity called sales@mycompany.com.
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First start a new email as usual. Then we need to ensure the From box is shown. So, as per the picture below, click on the Options ribbon and then the From button in the ribbon. Then click the From button to the left of your email address and finally click Other E-mail Address....
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Then the window below will appear. Type in the email address of the identity you want to use and click OK.
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Your selected identity will now appear next to the From button, as highlighted in the image below. You can then compose the rest of your email as usual by selecting a recipient, entering an email title and body and clicking the Send button.
Important: Always remember to check this highlighted area when you are composing an email, becuase it shows the identity you are currently using.
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Next time you want to write a new email or reply to existing email using this identity you can click on the From button and select the identity you want to use directly, as per the picture below.
